A clean verification file connects the player, payment route and named source without sending unrelated financial history. Use the current authenticated upload criteria, label each document by purpose and retain the portal result for the original withdrawal.
Compare legal name, birth date and residential address with current documents before uploading. If a genuine account error or recent change exists, request a documented correction. Do not edit a document, borrow an identity or create a second profile to force a match.
Keep photo identity, address evidence, payment ownership and source-of-funds material in separate labelled files. Follow displayed recency, format and size criteria. A rejected item is easier to replace when it is not buried inside one unlabelled bundle.
A masked bank, card, wallet or exchange record can show holder name and the relevant account suffix. Never reveal a CVV, PIN, online-banking password, private key, seed phrase or authentication code. Submit only through the signed-in upload or verified support route.
Record filename, category, upload time, receipt and approval or rejection wording. Connect the final decision to the withdrawal ID. Document approval does not itself prove payment release; the external reference remains a separate step in the payout timeline.
No. Correct genuine account errors through the official process and submit authentic unaltered evidence.
No. Provide the period and category requested by the authenticated process and retain unrelated privacy where permitted.
Passwords, CVVs, PINs, private keys, seed phrases and one-time codes must never be shared.
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Last reviewed: 31 July 2026
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